NoPilot privacy policy
Privacy summary: NoPilot runs on your servers or private cloud. Documents stay on your infrastructure. If you connect a commercial model API, prompts go to that provider. Palm Hill AI does not receive your documents or prompts from a self-hosted deployment unless you explicitly engage us for managed support under a separate agreement.
Introduction
Palm Hill LLC (“Palm Hill AI,” “we,” “our,” or “us”) provides NoPilot, an enterprise AI assistant platform intended for customer-hosted deployment. This policy explains how privacy works for the product.
Self-hosted deployments
When you host NoPilot in your environment:
- Your organization controls identity, access, and data stores
- Documents are stored and indexed on your infrastructure
- With a local model, prompts are processed on infrastructure you control. If you connect a commercial model API, prompts go to that provider and can include document excerpts used to answer a request
- Palm Hill AI does not collect those contents from your instance as part of normal product operation
Your model selection determines the request path. Review any commercial provider’s data handling and retention terms with your compliance team before connecting it.
Website & inquiry data
If you contact us via our website or scheduling tools, we receive the information you submit (such as name, email, and meeting details) to respond to your inquiry. We do not sell that information.
Enterprise auth
NoPilot is built to integrate with enterprise authentication systems you configure. Authentication data is handled according to your identity provider and deployment settings.
Contact
Questions: [email protected] or [email protected].